About Us

Our Mission

We enhance employee wellbeing by providing expert healthcare guidance and solutions that lead to improved health outcomes and a better healthcare experience.

Our Values

Empathy: We listen to and understand the unique challenges employees face in navigating healthcare.

Advocacy: We champion the needs and rights of employees, ensuring their voices are heard in the healthcare system.

Empowerment: We provide tools, knowledge, and support to help employees take control of their health journeys.

Integrity: We operate with transparency and prioritize the best interests of those we serve.

Holistic Care: We focus on the whole person, promoting solutions that enhance physical, mental, and emotional wellbeing.

Meet the Team

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Kristin Conti, DNP, FNP-C, RN

Dr. Kristin Conti is a board-certified Family Nurse Practitioner with nearly 20 years of clinical experience rooted in critical care and primary care. She is the Program Director and a Co-Founder of CareGuides, where she combines her clinical expertise and passion for preventative care to help individuals improve their health and navigate the complexities of the healthcare system.

Dr. Conti earned her terminal degree in nursing from George Washington University, as a recipient of the prestigious Health Professionals Scholarship from the US Air Force. During her military career, she provided care to service members and cadets at the US Air Force Academy, honing her skills in advocacy and patient-centered care.

Dr. Conti lives in Jackson Hole, Wyoming with partner, Cameron, and their blended family of five. Outside of work, she enjoys functional fitness, outdoor activities, traveling, and sharing meaningful moments with loved ones over great food and conversation.

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Vannessa Ruiz

Vannessa Ruiz is an Account Executive with CareGuides, bringing over 23 years of experience in the employee benefit industry. From the mailroom to the boardroom, Vannessa has worked in various areas of concentration for both advisors and insurance carriers alike. Vannessa possesses the capacity to manage large service teams as well as provide one-on-one client consulting. She most enjoys serving others by helping employers see the human in their human capital.

As an empty nester, she enjoys traveling with her husband Joe and visiting their three adult children across the country. Vannessa also volunteers at her local church in the Children’s Ministry and looks forward to one day welcoming her own grandchildren.

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Michael Rankin

Mike Rankin is the founder and Principal of CareGuides, a mission-driven organization designed to help employees navigate the US HealthCare system and improve health outcomes. Mike is also the founder of Relational Advisors, an employee benefit advisory firm with clients across the US.

Prior to CareGuides and Relational Advisors, Mike was a co-founder of e3 Financial, an employee benefits firm he helped manage and grow, ultimately selling to Arthur J. Gallagher. Arthur J Gallagher is the 4th largest broker in the world, and a member of the S&P 500.

Mike spent five years with Arthur J Gallagher as an Area Senior Vice President in the Orange County office. In addition to his CA Life License, Mike is a Registered Health Underwriter (RHU) and an Accredited Investment Fiduciary (AIF).

A graduate of UC Santa Barbara, Mike lives in Newport Beach with his wife, Shelly, and their three children.

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Dani L’Heureux

Dani L’Heureux is the Director of Operations at CareGuides. With a strong background in marketing and operations from her five years at a law firm, she excels in optimizing processes and enhancing efficiency on an individual and firmwide level. She loves any opportunity to make someone’s day easier.

A graduate of the University of Notre Dame (Go Irish), Dani lives in Fullerton and enjoys hiking, crocheting, attempting the daily NYT crossword, and playing guitar and singing in her free time.